At WP SecureGate, we stand behind our product and want you to feel confident in your purchase. This Refund Policy outlines how refunds are handled for our plugin and services.

1. 30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on all new purchases.

If you are not satisfied with WP SecureGate, you may request a full refund within 30 days of your initial purchase—no questions asked.

2. Eligibility for Refunds

You are eligible for a refund if:

• The request is made within 30 days of purchase
• You purchased directly from our official website
• You provide a valid order or transaction ID

3. Non-Eligible Cases

Refunds may be denied in the following cases:

• Requests made after 30 days from purchase
• Renewals of subscriptions (unless required by law)
• Violation of our Terms of Service
• Abuse of the refund policy (e.g., repeated refund requests)
• Purchases made through third-party marketplaces

4. Subscription Renewals

Subscriptions are billed automatically unless canceled before the renewal date.

By default:

• Renewal payments are non-refundable
• You can cancel anytime to prevent future charges

5. How to Request a Refund

To request a refund, please contact us with:

• Your order ID
• Purchase email
• Reason for refund (optional but helpful)

Email: [email protected]

We aim to respond within 24–48 hours.

6. Processing Time

Once approved:

• Refunds are processed within 5–10 business days
• Funds are returned via the original payment method

Processing times may vary depending on your payment provider.

7. Technical Issues

If you experience issues, we encourage you to contact our support team first.

Our team will:

• Help troubleshoot problems
• Assist with setup and configuration
• Ensure you get full value from WP SecureGate

8. Chargebacks

Initiating a chargeback without contacting us first may result in:

• Suspension of your account
• Permanent restriction from future purchases

We are always happy to resolve issues directly.

9. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page.

10. Contact Us

If you have any questions about refunds:

Email: [email protected]
Website: https://wpsecuregate.com

We’re committed to your security—and your satisfaction.